Other carpet
cleaning firms are cheaper why is that ?
We have built our business on our quality work. We do not
use "bait and switch" as part of
our sales strategy,
unfortunately in the industry some operators do.
Our price is reflective of the top quality work,
equipment and materials used when we clean. Quality cleaning and
care extends the life of your rug and furniture, whilepoor quality cleaning can leave behind residues and
actually harm your investment!
Is there anything I should do to
prepare for your arrival ?
It's a good idea to vacuum before we arrive and make sure
that toys are picked up from the floor. We carefully move all
reasonable furniture and put it back in place. However, we do
ask that you remove all breakables such as lamps, knick-knacks,
and photo frames.
How often should my carpet be cleaned?
Doctors recommend that people with allergies and Asthma wash
their carpeting, drapes and upholstered furniture every 3 to 6
months. Vacuuming alone will not do the trick. Professional
cleaning is the key to killing dust
mites which is the number one cause of allergens in the indoor
environment. We recommend cleaning residential carpet with
medium traffic area at least once a year.
How long will my carpet take to dry?
Drying time depends on some
variables such as the thickness
of pile and fibers, the weather conditions and the air
circulation in your home.
The normal drying time is from 4
to 6 hours. With our "Quick Dry" process drying times
can be reduced by as much as 50% of normal.
I have
allergies and am worried if the chemical that you use will
bother me? The solutions that
we use are environmentally safe and completely nontoxic and are
safefor people with allergies,
children and pets. Rugs and furniture can harbor soil and other
contaminates. Properly cleaning your carpet and furniture will
remove the built up soil and contaminates to improve indoor air
quality and reduce allergens.
How do I treat
spills and stains ?
First
scoop up any solids that have been spilled. (Loose potting soil,
any solids that can be lifted. Then blot the area with white
toweling. Be careful not to smudge the spot.
Try our a professional stain spotter and remove the stain
following the directions on the bottle.If you cannot remove the stain,
call us at
1(800)620-0086.
What are those funny things
(blocks or tabs)
that
you put under my furniture ?
They are protective
coasters and are there to protect your carpet from rust or
furniture stains. You should wait until your carpet is
completely dry before removing them.
When I have my upholstery cleaned, how
long do I have to leave my cushions propped?
Your cushions will be propped for better drying, and
paper will be placed between contacting surfaces to prevent
color transfer. You should leave everything in place until
upholstery is completely dry.
What do I do after
my carpeting has been cleaned?
Immediately after cleaning:
Floors can be slippery after cleaning. Be careful
when walking
from the carpet to a hard surface until the carpeting is
thoroughly dry. Remove any blocks or tabs after 24 hours. Vacuum
carpet anytime after
a 24-hour period.
